Crowne Plaza Auckland By Ihg | City stay in Auckland | Book Now

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Key details

About the Hotel

128 Albert Street, Auckland, New Zealand, 1030

Close to Albert Park

Great

8.7

9.0

/10

4.4

4.2

Loved by Crowne Plaza Auckland By Ihg Hotel guests

Comfortable beds
Friendly staff
Spacious rooms
Buffet breakfast

"Great buffet breakfast . Omlettes made to order. As many espresso coffee ☕️ as u like."

Adam from New Zealand

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"The view from the executive lounge is beautiful and the ambiance of the lounge too is great."

JennyGonsalves from United States

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"My room was clean and comfortable, with all the amenities I could want."

Marilynn

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Rooms

Crowne Plaza Auckland offers 352 spacious guest rooms, including King Premium rooms with balconies on the top 28th floor and King Suites featuring stunning ocean and cityscape views. Guests can enjoy Duplex Suites with upstairs bedrooms and downstairs lounges, providing added comfort and space. Every room combines practicality with leisure, featuring large windows that open to the city skyline.

Dining

Dining options include the Aria Restaurant and Bar, which serves a variety of contemporary dishes made from fresh, local ingredients. Guests can enjoy breakfast daily from 6:30 am to 10:30 am and lighter meals through the bar on Sundays and Mondays. Aria Restaurant and Bar offers a space for both casual dining and business meetings.

Business Facilities

The hotel includes 10 versatile meeting spaces, accommodating up to 400 delegates, equipped with cutting-edge technology. A 24-hour business center provides essential services like printing and scanning for corporate guests. Convenient access to 700 parking spaces ensures ease of arrival for attendees.

Wellness Options

A well-equipped fitness center is available 24 hours a day, offering a range of cardio and weight training equipment for guests. The gym includes gender-specific saunas, enhancing the wellness experience. Guests can recharge post-workout in the comfortable saunas.

Location

Located conveniently in Auckland's Central Business District, Crowne Plaza is steps away from premier shopping, dining, and entertainment. Iconic attractions such as the Sky Tower and Viaduct Harbour are easily accessible on foot. The hotel also provides customer self-parking, ensuring stress-free vehicle access.

Highlights

Location: Central Business District

Rooms: 352 spacious guest rooms

Dining: Aria Restaurant & Bar

Business: 10 flexible meeting spaces

Wellness: 24-hour fitness center & saunas

Must-do experiences

Savor a meat pie at Garrison Public House for a local favorite.
Stroll through the Auckland Art Gallery for stunning local art.
Explore the vibrant Otara Markets on Saturdays for fresh produce.
Take a ferry to Waiheke Island for breathtaking coastal views.
Visit the War Memorial Museum for a deep dive into NZ history.

Location: Perfect

9.3/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsGreat space

“The club lounge was big and quiet each time we visited.”

PhillipP from United Kingdom

Strange & UniqueUnexpected perk

“This is the very First hotel I've ever stayed in that had a coffee machine in the room.”

Kaz from New Zealand

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Premium Room

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard King Room

2 persons

325 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Room Two Queen Beds

2 persons

325 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Standard King Room Accessible

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sauna

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Aria Restaurant at Crowne Plaza Auckland offers a delightful fusion of Australian and Asian cuisines, crafted with the freshest local produce. With a warm atmosphere, it invites guests to indulge in a variety of dietary options while enjoying a fine selection of beverages and cocktails, all within the heart of the city.

Crowne Plaza Auckland By Ihg Hotel Restaurant photo

Aria

Australian and Asian

Ambiance

Light-filled contemporary space with a welcoming vibe, ideal for both casual dining and special occasions.

Key Offerings

A diverse menu featuring vegetarian, gluten-free, and dairy-free options. Pair dishes with an extensive selection of wines, beers, and house-crafted cocktails.

Reservation

Not needed.

Open daily from 6:00 AM to 11:00 PM.

Crowne Plaza Auckland By Ihg Hotel Location

128 Albert Street, Auckland, New Zealand, 1030

Map view

128 Albert Street, Auckland, New Zealand, 1030

City landmarks

Park

Auckland War Memorial Museum

1.2 mi

Museum

New Zealand Maritime Museum

3200 ft

Landmark

Viaduct Harbour

5200 ft

Stadium

Spark Arena

1.0 mi

Shopping Area

Victoria Park Market

3100 ft

Square

Takutai Square

3700 ft

Harbour

Queens Wharf

4300 ft

Landmark

Britomart

3500 ft

Church

St. Paul's Church

2200 ft

Square

Wynyard Quarter

3800 ft

Event hall

ANZ Viaduct Events Centre

3600 ft

Church

The Baptist Tabernacle

2900 ft

Park

Western Park

1.1 mi

Nearby

Tower

SkyTower

800 ft

Gallery

Auckland Art Gallery Toi o Tamaki

1600 ft

Square

Aotea Square

1600 ft

Auckland CentralNew Zealand

Queen Street

800 ft

Theatre

Aotea Centre

1400 ft

Park

Albert Park

2000 ft

Event hall

SKYCITY Auckland Convention Centre

600 ft

Public Building

Auckland Town Hall

1700 ft

Square

Vulcan Lane

2000 ft

Church

St Patrick's Cathedral

1300 ft

Church

St Matthew-in-the-City Church

700 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

600 ft

Event hall

SKYCITY Auckland

600 ft

Library

Central City Library

1600 ft

Auckland CentralNew Zealand

Grey Lynn

700 ft

Theme Park

Odyssey Sensory Maze

700 ft

Island

Hauraki Gulf

1200 ft

Restaurants

Depot Eatery & Oyster Bar

700 ft

86 Federal Street

Tony's Steak & Seafood Restaurant & Bar

600 ft

27 Wellesley St W

Elliott Stables

500 ft

39 Elliott Street

Gusto at the Grand

400 ft

SkyCity Grand Hotel

Aria Restaurant and Bar

100 ft

128 Albert Street

Torchon French Creperie

400 ft

39-41 Elliott Street Elliott Stables

Big Little Grill

600 ft

Elliott Stables 41 Elliott Street

Chawlas Indian Restaurant

600 ft

B/21 Wellesley Street West Auckland Central

The Seafood Kitchen

400 ft

39-41 Elliott Street Elliot Stables

Le Paris French Eatery

400 ft

39-41 Elliott Street

Explore Auckland

Explore Auckland's Highlights

SkyTower

2 minutes' walk

SkyTower offers stunning panoramic views of Auckland. The observation deck and glass floor make it a must-visit for amazing photos.

Auckland Art Gallery Toi o Tamaki

6 minutes' walk

The art gallery features a vast collection of New Zealand art, including contemporary pieces and historical works in a stunning setting.

New Zealand Maritime Museum

12 minutes' walk

The Museum showcases New Zealand's maritime heritage with interactive exhibits and historical vessels, perfect for families and history buffs.

Auckland War Memorial Museum

25 minutes' walk

This museum offers insights into New Zealand's history and culture, with free admission on certain days and beautiful grounds to explore.

Mount Auckland Atuanui Walkway

7 minutes' walk

This easy walking track provides incredible views of Auckland and an opportunity for a refreshing outdoor experience for all ages.

Viaduct Harbour Kayaking

20 minutes' walk

Thrill-seekers can rent kayaks at Viaduct Harbour, enjoying a unique view of the skyline and nearby waterfront landmarks.

Myers Park

7 minutes' walk

A serene park featuring landscaped gardens, walking paths, and picnic areas, ideal for relaxation amid the city's hustle.

Aria Restaurant and Bar

1 minute' walk

This contemporary restaurant offers a mix of local and international dishes in a stylish setting, perfect for business or leisure.

Depot Eatery & Oyster Bar

3 minutes' walk

Casual atmosphere with a focus on fresh oysters and local seafood. Reservations recommended for busy evenings and weekends.

Tony's Steak & Seafood Restaurant & Bar

3 minutes' walk

An elegant dining experience specializing in steak and seafood, featuring a robust wine list and river views from the terrace.

Spark Arena

20 minutes' walk

Catch major concerts and sporting events at Spark Arena, known for its lively atmosphere and top-notch acoustics, perfect for all ages.

Aotea Centre

5 minutes' walk

The Aotea Centre hosts a range of performances, including concerts and theatre, with a dynamic cultural vibe and various events throughout the year.

Getting around

City Centre

Auckland24 min · 1.2 mi

Airports

Auckland (AKL)33 min · 13.5 mi

Great Barrier (GBZ)179 min · 74.0 mi

Train

Train Station - Britomart10 min · 2700 ft

Train Station - Grafton23 min · 1.2 mi

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at NZD 30 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs NZD 38 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, PanjabiÂ / Punjabi, Tagalog / Filipino

Year renovated:

2009

Number of floors:

Number of rooms:

502

Former name

crowne plaza auckland, an ihg hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the Crowne Plaza Auckland's superb location, a short walk from the Sky Tower and close to shops. The well-appointed and spacious rooms, some offering direct views of the Sky Tower, ensure a comfortable stay, while the gym and breakfast, including eggs cooked to order, also receive positive attention. Some guests have noted that certain aspects of the hotel appear a little dated, but overall, the convenience and facilities make it a popular choice.

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Review score

Based on 1039 verified reviews

8.7/10

Great

91%

Recommend

Location

9.3/10

Comfort

9.1/10

Paid Wi-Fi

7.1/10

Breakfast

8.5/10

Pros

Great location

Helpful staff

Good room size

Comfy beds

Large bathroom

Cons

Dated bathrooms

Elevator noise

Connor from Ireland

Business traveller

Standard King Room City View

3 nights in November 2025

Reviewed:January 23, 2026

8.8/10

Fantastic City Stay

helpful staffconvenient locationclean roomwater station

I found the staff consistently helpful and kind. The location proved convenient for accessing nearby shops. The room itself was clean and well-kept. I appreciated the readily available water refill station on my floor..

I noticed slight wear in the bathroom fixtures.

Service

9/10

The staff were courteous and quick to address my queries. Check-in and check-out processes were very efficient. I received prompt assistance with a minor request, which I really appreciated.

Location

8/10

The hotel is a five-minute walk from the sky drive bus city drop off. Major roadworks related to the city rail link are underway nearby. The hotel's central city location provides easy access to several restaurants and shopping areas.

Rooms

9/10

My city view room on a high floor offered great views. The room included comfortable beds and clean linens. The space was spacious and well organised with sufficient storage for luggage and personal items.

Facilities

9/10

The hotel provides a gym with multiple machines for cardio and strength training. A breakfast buffet featured a range of food choices. The availability of a sauna enhanced the relaxation options after a busy day.

0 Helpful

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Sebastian from Germany

Business traveller

Standard King Room

3 nights in November 2025

Reviewed:January 14, 2026

8.8/10

Excellent Experience

helpful informationwarm welcomerestful sleepcheck-in process

the email communication before arrival had helpful information. the receptionist offered a warm welcome, and all staff I talked to were nice. the room was excellent and offered a restful sleep.

I waited longer than expected during check-in. The process could be streamlined for quicker service.

Location

9/10

the location is central, near many shops and restaurants. skybus airport access is convenient and a short walk provides access to the waterfront.

Service

9/10

the staff were helpful, and room service was prompt and accurate. i found staff were available to answer questions and provide assistance, contributing to a stress-free stay.

Facilities

8/10

the guest laundry room had clean, functional machines, which allowed me to refresh my clothes. i found the fitness center adequately equipped and maintained, facilitating my workout routines.

Dining

9/10

Breakfast provided a good start to the day with multiple options. I found the selection met my dietary needs. the on-site restaurant has a curry dish. It became my favorite.

0 Helpful

Sebastian from Germany

Family with children

Standard King Room

2 nights in October 2025

Reviewed:November 16, 2025

9/10

excellent location and elite breakfast

elite breakfastcomfortable bedhotel location

The hotel location is very close to the shopping area. The Breakfast was elite with a great range.

i have nothing to complain about.

0 Helpful

Questions of the users

About Crowne Plaza Auckland By Ihg

Is it possible to check in before the standard check-in time?

11 November 2024

Early check-in can be arranged, but it is based on availability. If your room is ready, check-in can be completed immediately. Otherwise, luggage can be stored until the room is available.

What is the deposit policy for booking a room at this hotel?

25 December 2024

A cash or debit card deposit of $100 is required. However, if using a credit card like Mastercard or Visa, no deposit is needed.

Is parking available, and what are the rates?

14 January 2025

Guest parking is accessible in the Atrium Car Park at a rate of $32 per day for hotel patrons and $10 per day on weekends. Fees can be conveniently added to the room bill for checkout.

Are there rooms that feature a spa or Jacuzzi?

8 February 2025

Yes, a Spa Suite with a Jacuzzi facility is available for guests seeking a relaxing experience.

Can laundry services be utilized during the stay?

12 March 2025

On-site laundry facilities are available on level 17, with washing machines and dryers operating at a cost of $2 NZ for each cycle. Additionally, dry cleaning services can be arranged.

How many guests can enjoy breakfast if it's included in the room rate?

30 April 2025

The breakfast inclusion corresponds to the number of guests specified during the reservation process for bed & breakfast rates.

Is it possible to request a baby cot or crib in the room?

21 May 2025

Yes, baby cots are available upon request and are subject to availability. It's advisable to arrange this prior to arrival.

Are spa treatments or massage services available through the hotel?

9 June 2025

While there are no in-house spa facilities, a $10 discount voucher for 'Skin Kia Ora' can be provided, located on the ground level of the hotel.

Do all rooms offer room service?

15 July 2025

Yes, room service is available in all rooms. For assistance, guests can call the restaurant or reception at any time.

Is there an option for interconnecting rooms for larger groups?

3 August 2025

Interconnecting rooms consisting of one king room and one queen room are available, accommodating up to 6 people comfortably.

Are there alternative parking options for taller vehicles?

26 September 2025

For vehicles requiring a height of 2.2 meters, there is a 'Wilson' parking facility located at the end of Elliot St., offering direct access to the hotel.